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RUQuest (English): FAQ

This guide is currently being updated to correspond to the new interface of RUQuest. Some terms and screenshots might reflect the older version.

FAQ - Loans & reservations

Loans, reservations, requests

  • How do I log in?
    Click at the top right on Log in.
    S-number or U-number:
    Choose Log in with your S- or U-number (Radboud University students and employees)
    Z-number:
    Choose Log in with your Z-number (Radboudumc employees)
    External users with library card:
    Choose Log in with your personal email address (external users) (log in with your email address and password. First time? Click reset password and follow the steps).
  • How do I get an overview of my loans and reservations?
    Log in in RUQuest, then click on your name at the top right and choose My account. You can find more information in the tab Renew, request, reserve.
     
  • What are 'Holds'?
    These are your reserved items.
     
  • There is a 'change password' button in my account. Does it work?
    This button does NOT work for students and employees. It is only functional for external users without an S-, U- or Z-number.
     
  • How can I extend my lending period?
    Your book will be automatically renewed every 28 days for a maximum of 10 times, unless someone else makes a reservation for it. When the book is reserved, you'll receive an e-mail to return the book within 7 days.
    You don't have to use the button 'renew'.
  • I can not log in. Now what?
    Please contact us via Ask Your Librarian or drop by in one of our library locations.
     
  • Is there a RU-library in Gymnasion as well?
    No, just a depot. If it says 'Gymnasion' next to your item, you can request it via the button Request item
     
  • Can I get an overview of the books I borrowed in the past?
    No, RUQuest does not save any information about your previous loans and requests because of privacy regulations.
  • RUQuest is default in English. Can I change this to another language?
    On the bottom of every page in RUQuest you can change the language:

Library doesn't have what you need?

  • Can I request publications using RUQuest?
    Most publications are online available because the University Library has a subscription to scientific journals. If a publication is not digitally available but it ís available in print, you can request it in RUQuest (for inspection only; journals cannot be borrowed). You can also request items outside the Radboud University, for more information visit the web page.

FAQ - Searching & saving results

Searching and saving results in RUQuest

  • How to search for a title or author?
    If you want to search for a title, put ti: in front of it and if you want to search for an author, put au: in front of it. You can find more search codes at the tab Search tips.

  • What does Author Phrase or Title Phrase mean?
    It allows you to search for documents containing an exact sentence or phrase rather than containing a set of keywords in a random order.
    Using Phrase is not recommended: you will lose relevant results. It is better to use quotation marks. For example ti:"Climate change" or au:"Charles Dickens".

  • Why can't I find e-books at my location library?
    E-books in RUQuest are placed under the Radboud University scope. Keep the checkbox Radboud University marked if you want to search for e-books.

  • How can I use RUQuest to carry out an advanced search?
    Clicking the Advanced Search link under the initial search box takes you to a form that allows you to be more controlled in your searching. See the Article search page (Advanced search) for more information.
    For advanced searching in specific areas, specific bibliographic and full-text databases often offer more possibilities.

  • What can I do when I get too many results?
    Use the left-hand menu filters to refine your search further or go to Advanced search and combine keywords with the AND-operator.
    We do not recommend using the Topic option.

  • Can I save my search history?
    When you log in, RUQuest has the option available to save your search queries. You can find the link on the top left corner of the screen.

  • Can I search using filters?
    At the left side on your screen you can select filters. After selecting, you can save these filters for your next search at the top left. Don't want to use the filters anymore? Press Reset to discard all selected filters.
     

  • Can I store interesting results?
    Yes. First make sure you are logged in. Next, choose 'Save' with the items you'd like to store. They are then stored in My items. Note: these items will be deleted as soon as your browser session ends! To permanently save your items, click My items and click "Create list" to create a Personal list. A personal list is saved and bound to your RUQuest account. You can also choose to export search results.

  • Can I save My items?
    It isn't possible right now to save My items in RUQuest. It will be deleted as soon as your browser session ends. You can however export search results or create a Personal list (see question above).

  • What does Downloadable archival material mean?
    Downloadable archival material means that these are publications from Radboud Repository. The access online button is always available when searching these records. However, this doesn't necessarily mean that the full text is also available. https://repository.ubn.ru.nl/