The Qualtrics Survey platform is a user-friendly, feature-rich web-based survey tool which allows users to build, distribute, and analyze online surveys, collaborate in real-time, and export data in multiple formats for statistical analysis. Users can create over 100 different question types, use interactive questions to increase response rates or use embedded video, audio clips or graphics.
At Radboud University Qualtrics can be used by students and employees of the Behavioural Science Institute (BSI, FSW), the Institute for Management Research (IMR, FM) and the Faculty of Arts (FdL).
For more information on how to apply for an account, check the information of your faculty:
For the greater part, the usage of Qualtrics will involve the collection of personal data. Personal data are lawfully protected by the GDPR (Dutch: AVG) and processing is only allowed under specific conditions. In summary these conditions are:
These conditions are all in line with the Privacy by Design principle. This is a guideline for processing personal data by RU staff.
IMPORTANT: Qualtrics automatically collects personal data in the form of IP addresses and location data. You can turn this off by enabling the Anonymize responses setting as described here.
Processing of personal data can be done by a third party. When using Qualtrics for data acquisition, Qualtrics is seen as a third party. In that case, the third party is lawfully seen as “processor”, opposed to the “controller”. The controller, typically you as person who collects the data, is liable for safeguarding the personal information. The GDPR requires that a processing agreement exists between the processor and the controller, describing the mutual responsibilities and agreements. The Radboud University has a processing agreement with Qualtrics.